Outage in XTIUM
Webex Sign-In and Phone Services
Resolved MinorIncident Report
We are investigating an issue affecting Webex users who may be experiencing difficulties signing in to the app or connecting to phone services.
The issue appears to be affecting Webex services globally. We are working closely with Cisco to investigate the cause and restore full service as soon as possible.
We will provide further updates as more information becomes available.
Components affected
XTIUM OBT - WebexTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/21/2026 10:11AM
The vendor has confirmed services are now healthy and stable and are marking the issue as resolved.
We have received no further issues so XTIUM will now mark this as resolved.
MONITORING
7 days ago - at 08/21/2026 08:33AM
The vendor has completed remediation activities, and services are now restored for all regions.
If you are not yet signed in to the Webex app and/or have not established a connection to the phone services, please try again. If the issue persists, please contact Client Support.
INVESTIGATING
7 days ago - at 08/21/2026 08:07AM
We are investigating an issue affecting Webex users who may be experiencing difficulties signing in to the app or connecting to phone services.
The issue appears to be affecting Webex services globally. We are working closely with Cisco to investigate the cause and restore full service as soon as possible.
We will provide further updates as more information becomes available.
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