Outage in Yext

Customer Portal and Pages Generation Degredation

Resolved Minor
March 28, 2023 - Started over 2 years ago - Lasted about 23 hours
Official incident page

Incident Report

We are investigating reports of errors in the customer portal and pages generation. Consumer serving services are not affected, although data might be stale across the platform.
Components affected
Yext Answers Serving Yext Customer Portal Yext Knowledge Network Yext Knowledge Assistant Yext Live API

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/29/2023 04:34PM

This incident is resolved.

MONITORING over 2 years ago - at 03/28/2023 06:37PM

We have remediated the errors. We will continue to monitor the situation.

INVESTIGATING over 2 years ago - at 03/28/2023 05:30PM

We are investigating reports of errors in the customer portal and pages generation. Consumer serving services are not affected, although data might be stale across the platform.

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