Outage in Yext
Outage of Customer Portal in Sandbox
Resolved MajorIncident Report
We are investigating reports of an outage of the Customer Portal in Sandbox. Production is unaffected. We will provide an update as soon as possible.
Components affected
Yext SandboxTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/12/2024 12:47AM
This incident has been resolved.
MONITORING
about 2 years ago - at 04/11/2024 11:39PM
We have restored service to the Customer Portal in Sandbox and we will continue to monitor the results.
IDENTIFIED
about 2 years ago - at 04/11/2024 10:50PM
We have restored some of the underlying systems causing the outage and are continuing to work on restoring the remainder.
IDENTIFIED
about 2 years ago - at 04/11/2024 09:38PM
We are continuing to work on restoring service in Sandbox.
IDENTIFIED
about 2 years ago - at 04/11/2024 08:36PM
We are continuing to work on a fix for this issue. Some parts of the Customer Portal may be available sporadically while we work through the fix.
IDENTIFIED
about 2 years ago - at 04/11/2024 07:00PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 04/11/2024 05:50PM
We are investigating reports of an outage of the Customer Portal in Sandbox. Production is unaffected. We will provide an update as soon as possible.
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