Outage in Yext
Widespread Portal Slowness for EU Accounts
Resolved Major
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Outage Details
We are currently investigating reports of slowness across our entire portal for all accounts using our EU data center.
Components affected
Yext Customer PortalLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/12/2024 10:54PM
This incident has been resolved.
MONITORING
over 1 year ago - at 06/12/2024 08:49PM
We have identified the cause of the errors and have implemented a fix. According to our telemetry, all services should be working as expected in our EU data center.
We will continue to monitor our systems for a while and report if any regressions occur.
INVESTIGATING
over 1 year ago - at 06/12/2024 07:40PM
Our telemetry is reporting the portal for EU accounts is now totally down. We are working to restore access to the portal.
INVESTIGATING
over 1 year ago - at 06/12/2024 07:26PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 06/12/2024 06:02PM
We are currently investigating reports of slowness across our entire portal for all accounts using our EU data center.
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