Outage in Yext

Customer Portal Outage

Resolved Major

October 29, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

We are investigating reports of errors in Partner Scan

Components affected

Yext Customer Portal

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/30/2024 03:21AM

This incident is resolved.

MONITORING over 1 year ago - at 10/30/2024 02:04AM

We have remediated the errors. We will continue to monitor the situation.

IDENTIFIED over 1 year ago - at 10/29/2024 11:45PM

We have identified the source of errors and addressed the underlying issue. The customer portal is operational at this time. Translations for non-English languages may be missing from the portal, we are working to restore them.

IDENTIFIED over 1 year ago - at 10/29/2024 09:11PM

We have largely remediated the customer portal issues. A small subset of errors are still being worked on towards resolution.

INVESTIGATING over 1 year ago - at 10/29/2024 08:50PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 10/29/2024 07:20PM

We are currently investigating reports of an outage within our customer portal.

INVESTIGATING over 1 year ago - at 10/29/2024 07:05PM

We are investigating reports of errors in Partner Scan

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