Google listings re-verification increase

This incident has been resolved.

Our monitoring continues to show that Google Listings exporting is behaving as expected.

We have finished processing the backlog of updates generated throughout the last week; we're going to keep an eye on the system to make sure those updates don't result in any new problems.

Google deployed another fix this morning and has provided us with the green light to resume our listings sync. We have been closely monitoring the situation, and all indications suggest that things are back to normal.

We will continue to closely monitor the situation and will provide further updates here if necessary. Thank you for your patience and trust as we work to ensure everything runs smoothly.

Earlier today, Google acknowledged the issue in this post (https://support.google.com/business/thread/332226114). However, despite the initial fix, we are still seeing a high rate of profiles getting flagged for verification and therefore will be leaving the sync turned off overnight while Google investigates the latest data.

We will continue to update this incident as new information comes in.

We’re continuing to work with Google to resolve the problems we’re seeing. As of right now, the Google Listings exporters remain off.

Our monitoring continues to show an elevated number of Google Listings that require re-verification as exports have progressed, so we are disabling the exporters again.

We will continue to work with Google to get the issue resolved, and will provide updates as we work through issues with them.

We have received communication from Google that more issues have been resolved on their end; as such, we have re-enabled Google Listings sync and will continue to monitor our systems for any issues.

We will update throughout the day if we notice any more problems.

After several hours of monitoring, we are still seeing an unusually high number of Listings getting flagged for re-verification on Google. As a precaution, we have paused Google Listings sync overnight while Google reviews the latest data.

We will share updates as soon as we receive more information from Google.

We have increased the rate of our Listings exports to Google and things continue to look okay. We will continue monitoring for a few hours to ensure the system continues to behave as expected.

Earlier today, we received guidance from Google that it was safe to resume Listings Delivery; as such, we have re-enabled it and are closely monitoring the situation to confirm everything is behaving as expected.

Following Google's fix deployment, we are still observing a higher-than-expected rate of profiles being flagged for re-verification. As such, Google has recommended keeping the Listings sync off through the weekend.

Google is actively working to transition impacted profiles back to a Verified status. We will continue monitoring the situation and provide further updates as we receive them.

We have received guidance from Google that a fix has been deployed, and we are now in the process of testing it.

Google’s technical support team is actively investigating the issue, and we are working closely with them on a fix.

We are continuing to investigate this issue.

We are investigating reports of increased re-verification counts across Google listings. As a result, we have temporarily paused exports to Google. We have opened a thread with our contacts at Google and are actively troubleshooting on our side as well.