Outage in Yext

Delays in Knowledge Graph updates

Resolved Minor

October 13, 2025 - Started 4 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are investigating reports of delays in updates to the Knowledge Graph being reflected in Entity Search and Live API.

Components affected

Yext Live API

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/14/2025 02:54AM

This incident has been resolved.

MONITORING 4 months ago - at 10/14/2025 01:34AM

The issue has been mitigated. Entity Search and Live API are now reflecting updates normally. We will continue monitoring the situation.

IDENTIFIED 4 months ago - at 10/13/2025 06:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 10/13/2025 03:36PM

We are investigating reports of delays in updates to the Knowledge Graph being reflected in Entity Search and Live API.

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Yext Platform Errors - about 2 months ago

Hearsay Errors - about 2 months ago

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