Outage in Yext

Search Experiences Degraded

Resolved Minor

November 14, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating a connection issue between our Search serving systems and our more advanced search models. This connection issue is leading to a degradation in search result accuracy (results are being returned in a less than optimal order, but are still returning). Search indexing is also delayed as a result of this issue.

Components affected

Yext Answers Serving

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/14/2025 09:01PM

This incident has been resolved.

MONITORING 3 months ago - at 11/14/2025 06:32PM

We have deployed a fix and are monitoring for regression

IDENTIFIED 3 months ago - at 11/14/2025 05:19PM

We have identified the issue and are working on a fix.

INVESTIGATING 3 months ago - at 11/14/2025 04:34PM

We are investigating a connection issue between our Search serving systems and our more advanced search models. This connection issue is leading to a degradation in search result accuracy (results are being returned in a less than optimal order, but are still returning).

Search indexing is also delayed as a result of this issue.

Latest Yext outages

Delayed Analytics Ingestion - 4 days ago

Missing Google Analytics data for early 2024 - 16 days ago

Errors in Relate Portal - about 1 month ago

Yext Platform Errors - about 2 months ago

Hearsay Errors - about 2 months ago

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