Outage in Yext

US Customer Portal is Down

Resolved Minor

March 04, 2026 - Started about 2 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

The Yext US Customer Portal and Platform API (Knowledge and Administrative) experienced a 2-hour outage caused by an ISP outage affecting both primary and backup network links. The incident was resolved after the ISP remediated their network connectivity issues.

We are currently investigating this issue.

Components affected

Yext Customer Portal Yext Platform API (Knowledge and Administrative)

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Latest Updates ( sorted recent to last )

RESOLVED 31 minutes ago - at 03/04/2026 04:15PM

This incident is resolved.

MONITORING about 1 hour ago - at 03/04/2026 03:21PM

Our ISP appears to have remediated the issue. We will continue to monitor the situation.

INVESTIGATING about 2 hours ago - at 03/04/2026 02:45PM

We have received reports from our ISP that they are experiencing an outage on our primary and backup links.

INVESTIGATING about 2 hours ago - at 03/04/2026 02:29PM

We are continuing to investigate this issue.

INVESTIGATING about 2 hours ago - at 03/04/2026 02:25PM

We are continuing to investigate this issue.

INVESTIGATING about 2 hours ago - at 03/04/2026 02:18PM

We are currently investigating this issue.

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