Outage in Yotpo Loyalty & Referrals
Yotpo L&R - API Degradation
Resolved MinorIncident Report
We are currently experiencing degraded performance with our APIs. Our R&D team is investigating.
We will share an update as soon as we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 11/20/2025 06:56PM
This is now resolved. All affected services are now operating normally.
Thank you for your patience.
IDENTIFIED
6 days ago - at 11/20/2025 06:36PM
Our R&D team has identified the root cause of the issue and is currently deploying a fix.
At this time, the degradation may result in the following:
1. Lists & Segments: The page may appear empty when accessed
2. Referrals: Shoppers may not receive referral shares
3. Redemptions: Customers may not be able to redeem their points
We will provide further updates as the fix progresses.
We apologize for the inconvenience.
INVESTIGATING
7 days ago - at 11/20/2025 05:25PM
We are currently experiencing degraded performance with our APIs. Our R&D team is investigating.
We will share an update as soon as we have more information to share.
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