Outage in Yotpo

Yotpo Support - Chats and Tickets

Resolved Major

October 01, 2024 - Started over 1 year ago - Lasted 42 minutes
Official incident page

Incident Report

We are currently experiencing an outage from Salesforce, which means our support chat and ticketing system are temporarily unavailable. Salesforce has identified the issue and is actively working on a fix. In the meantime, if you have any urgent matters, please feel free to reach us at: supportcenter@yotpo.com. We sincerely apologize for the inconvenience and appreciate your patience during this time.

Components affected

Yotpo Admin

Need to monitor Yotpo outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/01/2024 10:14AM

The issue is now resolved and our chat ticket service is fully operational.

IDENTIFIED over 1 year ago - at 10/01/2024 09:37AM

We are currently experiencing an outage from Salesforce, which means our support chat and ticketing system are temporarily unavailable.

Salesforce has identified the issue and is actively working on a fix.

In the meantime, if you have any urgent matters, please feel free to reach us at: supportcenter@yotpo.com.

We sincerely apologize for the inconvenience and appreciate your patience during this time.

Latest Yotpo outages

Yotpo L&R – Intermittent Degradation in Point Redemption for Shopify - 9 days ago

Loyalty Order & Points Processing Delays - 29 days ago

Yotpo L&R - API Degradation - about 2 months ago

Yotpo L&R - Merchants cannot manually adjust the points of the customers - about 2 months ago

Reviews main widget v2/v3 is not displaying on-site - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook