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Outage in Yousign

Degradation

Resolved Major

September 20, 2022 - Started over 3 years ago - Lasted 27 minutes
Official incident page

Incident Report

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Components affected

Yousign Website - https://yousign.com Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.com

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 09/20/2022 12:01PM

Yousign is back. We continue investigations with our provider OVH.

IDENTIFIED over 3 years ago - at 09/20/2022 11:47AM

Latest Yousign outages

v3 - Application and API instabilities - about 1 month ago

V3 - Delay on eSignatures (SES and AES) - about 1 month ago

Incident - Delay in document archiving and audit trails - about 1 month ago

V2 & V3 - Access to products v2 & v3 unavailable - about 2 months ago

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