Outage in Yousign
Service disruption on Yousign v3
Resolved MajorIncident Report
Summary AI Generated
Yousign v3 experienced a major service disruption beginning at 17:11 CET on November 4, 2026, affecting the API V2 and App V2 platforms. The service began stabilizing at 17:30 CET, with teams conducting full infrastructure verification before confirming resolution. The incident was fully resolved at 18:14 CET, lasting approximately 55 minutes in total.
Since 17:11 CET (16:11 UTC), we have been experiencing an incident affecting Yousign v3. Our teams are actively investigating the issue. We will share an update as soon as we have more information, and no later than 30 minutes from now.
Components affected
Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 11/04/2026 05:14PM
This incident has been resolved.
MONITORING
6 days ago - at 11/04/2026 04:43PM
Since 17:30 CET (16:30 UTC), we have observed a stabilization of Yousign v3. Our teams are continuing their analysis and are performing a full verification of our infrastructure and application services to confirm the service is fully restored.
INVESTIGATING
6 days ago - at 11/04/2026 04:24PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 11/04/2026 04:21PM
Since 17:11 CET (16:11 UTC), we have been experiencing an incident affecting Yousign v3. Our teams are actively investigating the issue. We will share an update as soon as we have more information, and no later than 30 minutes from now.
Latest Yousign outages
Identity verification unavailable for AES and Verify - 25 days ago
Degraded performance on Yousign v3 (API and web application) - about 1 month ago
ORANGE outage - about 1 month ago
Slowdown on processor - about 2 months ago
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