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Outage in Yousign

Degradation

Resolved Minor
March 23, 2023 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Components affected
Yousign Website - https://yousign.com

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 03/24/2023 08:07AM

DNS issue was fixed thanks to the fix deployment.

It is recommended for clients to flush DNS cache.

Sorry for the inconvenience.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

MONITORING almost 3 years ago - at 03/24/2023 04:07AM

A DNS issue was spotted.
A fix was deployed.
It is recommended for clients to flush DNS cache.

IDENTIFIED almost 3 years ago - at 03/24/2023 03:46AM

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Latest Yousign outages

v3 - Application and API instabilities - about 1 month ago
v3 - Application and API instabilities - about 1 month ago
V3 - Delay on eSignatures (SES and AES) - about 1 month ago
Incident - Delay in document archiving and audit trails - about 1 month ago
V2 & V3 - Access to products v2 & v3 unavailable - about 2 months ago

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