Outage in Zamzar

Network connectivity issue on the Zamzar website

Resolved Major

June 09, 2020 - Started over 5 years ago - Lasted about 9 hours
Official incident page

Incident Report

The Zamzar website (https://www.zamzar.com) is currently experiencing some network connectivity issues. Our engineers are actively working with our datacenter provider. Apologies for any inconvenience caused.

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Latest Updates ( sorted recent to last )

RESOLVED over 5 years ago - at 06/10/2020 07:38AM

This network connectivity issue that affected the website at https://www.zamzar.com is now resolved. Apologies for the issues.

MONITORING over 5 years ago - at 06/10/2020 12:20AM

We are continuing to monitor for any further issues.

MONITORING over 5 years ago - at 06/10/2020 12:15AM

Network connectivity appears to have been restored by our datacenter provider, and the Zamzar website is available again. Our engineers will continue to monitor closely over the coming hours. Apologies for any inconvenience caused, whilst IBM worked to fix this issue.

INVESTIGATING over 5 years ago - at 06/09/2020 10:21PM

Latest Zamzar outages

API unavailable due to AWS service provider incident - 4 months ago

Delays completing some API jobs - 4 months ago

Zamzar website not currently processing conversions - about 1 year ago

Seeing some performance issues with www.zamzar.com - about 1 year ago

Investigating issue with web traffic to www.zamzar.com - about 2 years ago

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