Outage in Zapier

Instant triggered Zaps are being delayed

Resolved Minor
December 09, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We're currently experiencing an issue with webhook (instant) triggered Zaps being delayed to trigger. Our engineers have identified the root cause of this and are currently working to resolve this issue. No data loss is expected as the Zaps would eventually trigger. We're currently working to implement a fix to resolve this issue.
Components affected
Zapier Instant Triggers
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/09/2022 05:08PM

The issue with webhook (instant) triggered Zaps being delayed to trigger has been resolved -- all webhook (instant) triggered Zaps are triggering normally.

On December 9th, one of our systems processing instant triggers got backed up resulting in delays to task processing and task history. No data loss is expected as we are now fully caught up and the webhook (instant) triggered Zap triggers have been processed.

If you run into any trouble with your Zaps triggering, please reach out to our Support Team: https://zapier.com/app/get-help

We appreciate your patience during this incident and apologies for any inconvenience this might have caused.

MONITORING over 2 years ago - at 12/09/2022 03:42PM

We've implemented a fix to address an issue with webhook (instant) triggered Zaps being delayed to trigger. We are currently monitoring the results of this fix and will update this StatusPage within the next 24 hours once we're confident the fix has fully resolved the issue.

No data loss is expected as the Zaps would eventually trigger.

If you have further questions, please reach out to our Support Team here: https://zapier.com/app/get-help

IDENTIFIED over 2 years ago - at 12/09/2022 02:39PM

We're currently experiencing an issue with webhook (instant) triggered Zaps being delayed to trigger.

This issue was identified at around 12:23 UTC. Our engineers are continuing to work on a fix for this issue. No data loss is expected as the Zaps would eventually trigger.

This does not affect Zap creations or navigating through the Zapier website. We would have another update on this soon.

IDENTIFIED over 2 years ago - at 12/09/2022 12:52PM

We're currently experiencing an issue with webhook (instant) triggered Zaps being delayed to trigger. Our engineers have identified the root cause of this and are currently working to resolve this issue. No data loss is expected as the Zaps would eventually trigger.

We're currently working to implement a fix to resolve this issue.

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