Outage in Zendesk
Customers in Europe region are experiencing intermittent degradation using AI Agents product..
Resolved Major
March 12, 2026 - Started about 8 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Zendesk customers in the Europe region experienced intermittent degradation with the AI Agents product during a major service incident. The issue affected the functionality and performance of AI Agents for European users over a period of 3.6 hours. The incident has been resolved, restoring normal service to the affected AI Agents product in the Europe region.
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