Outage in Zendesk
Views not reflecting ticket updates correctly
Resolved Major
April 15, 2026 - Started about 8 hours ago
- Lasted 41 minutes
Incident Report
Summary AI Generated
Zendesk experienced a major incident where views were not reflecting ticket updates correctly, affecting the Support component. The issue impacted users' ability to see accurate ticket information in their views for 41 minutes. The incident has been resolved.
Components affected
Zendesk SupportTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Zendesk outages
Intermittent Inbound Email Delivery Failures - 7 days ago
Customers in pod25 experienced a service outage for Chat - 17 days ago
Custom Objects returning 404 errors - 20 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
