Outage in Zendesk
Billing & Subscription change errors
Resolved Major
May 12, 2026 - Started 28 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
Zendesk experienced a major service incident affecting billing and subscription change functionality for 28.7 hours. Users encountered errors when attempting to modify their billing information or make subscription changes during this period. The incident has been resolved and normal billing operations have been restored.
Components affected
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