Outage in Zendesk
Ticket Status Deactivated and Unable to Be Reactivated - Multiple Pods
Resolved Major
September 16, 2026 - Started 2 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Zendesk experienced a major incident affecting ticket status functionality across multiple pods, where ticket statuses became deactivated and could not be reactivated. The Support component was impacted for approximately 3 hours. The issue has since been resolved.
Components affected
Zendesk SupportTrusted by 1,000+ teams
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