Outage in Zero Hash

Delayed Crypto Withdrawals

Resolved Major
April 11, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our team is aware of delays with processing crypto withdrawals, and we are investigating along with our MPC provider. All impacted transactions will be confirmed on-chain once the incident has been resolved. We will provide updates as soon as we can.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/11/2025 04:19AM

This incident is resolved. All impacted transactions are confirmed on-chain. We appreciate your patience.

MONITORING about 2 months ago - at 04/11/2025 03:33AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 04/11/2025 01:00AM

We have identified the root cause and are working on a fix.

INVESTIGATING about 2 months ago - at 04/11/2025 12:24AM

Our team is aware of delays with processing crypto withdrawals, and we are investigating along with our MPC provider. All impacted transactions will be confirmed on-chain once the incident has been resolved. We will provide updates as soon as we can.

Latest Zero Hash outages

Delayed Crypto Withdrawals - about 2 months ago
Multi Endpoint Outage on ZH API - about 2 months ago
Zero Hash Website Down - 2 months ago

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