Outage in Zero Hash
Delayed BTC Withdrawals
Resolved MinorIncident Report
Summary AI Generated
Zero Hash experienced a 1.2-hour delay in processing Bitcoin withdrawals due to an issue with their MPC (multi-party computation) provider, affecting the /accounts component. The incident was resolved when all impacted transactions were automatically confirmed on-chain.
We are aware of a delay of processing BTC crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.
Components affected
Zero Hash /accountsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 04/03/2026 06:50PM
All impacted transactions have now been confirmed on-chain.
IDENTIFIED
25 days ago - at 04/03/2026 05:45PM
We are aware of a delay of processing BTC crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.
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