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Outage in Zero Hash

Delayed Solana Withdrawals & Deposits

Resolved Minor
April 23, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Zero Hash experienced a 1.5-hour delay in processing Solana (SOL) cryptocurrency withdrawals and deposits, affecting the /accounts component. The team identified the root cause and implemented a fix, with all impacted transactions automatically confirmed on-chain once the issue was resolved.

We are aware of a delay of processing Solana (SOL) crypto withdrawals. We are actively investigating the issue and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.
Components affected
Zero Hash /accounts

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/23/2026 09:22PM

All impacted transactions have now been confirmed on-chain.

INVESTIGATING 5 days ago - at 04/23/2026 08:22PM

We have identified a the root cause and are actively working on a fix.

INVESTIGATING 5 days ago - at 04/23/2026 07:51PM

We are aware of a delay of processing Solana (SOL) crypto withdrawals. We are actively investigating the issue and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.

Latest Zero Hash outages

Elevated 404 Error Rate on /withdrawals/requests Endpoint - 13 days ago
Intermittent delays processing withdrawals on convert withdraw execution - 15 days ago
Withdrawal Delays: Stellar Network(USDC.XLM/XLM) - 16 days ago
Delayed BTC Withdrawals - 25 days ago
Delayed withdrawals and Account Balances Notifications Sync Issue - about 1 month ago

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