Zero Hash experienced delays in crypto withdrawal processing for 2.8 hours due to an issue with their MPC (Multi-Party Computation) provider. The incident also affected account services and fiat deposits. The MPC provider implemented a fix, which was monitored and confirmed to resolve the withdrawal delays.
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This incident has been resolved.
A fix has been implemented by our MPC provider. We are now monitoring the results
We are continuing to work on a fix for this issue.
Our team noticed a delay in crypto withdrawals and upon further investigation, this was caused by our MPC provider. We are working closely with them to resolve this issue. Thank you for your patience.
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