Ziflow Outage History

Ziflow experienced a 2-hour incident where users encountered errors when attempting to combine non-static files (GIFs, videos) into combined proofs, affecting the Dashboard component. The team identified the root cause as an issue with comment attachments and implemented a fix, resolving the incident and advising users to refresh their browsers to see updates.

Ziflow experienced a 2.4-hour incident where users were unable to open or download files attached to review comments, affecting the Dashboard component. The issue was identified as being related to the creation of combined proofs, and the team implemented a fix to resolve the problem.

Ziflow experienced a 2-hour incident where proof notifications were not being delivered to users when new proofs were created, affecting the Dashboard component. The issue was identified and resolved with proof notification emails resuming normal delivery, though there were slight delays during the recovery process.

Ziflow experienced degraded processing performance that caused slower loading times for Proofs, affecting the Proof Processing component for 55 minutes. The engineering team investigated the issue, implemented a fix, and monitored system recovery. The incident was fully resolved after the systems returned to normal functionality.