Outage in Zipwhip
SMS Delivery Delays from Twilio to Verizon United States
Resolved MinorIncident Report
Summary AI Generated
Zipwhip experienced an 8.6-hour incident where SMS messages sent through Twilio to Verizon Wireless subscribers in the United States faced delivery delays. The cause was identified by Twilio's team, who worked to resolve the routing issue. Service recovered and was confirmed fully resolved after a monitoring period.
Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 10/09/2026 04:21AM
The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.
MONITORING
about 19 hours ago - at 10/09/2026 02:13AM
We have observed a recovery in SMS delivery from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 23 hours ago - at 10/08/2026 10:50PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
1 day ago - at 10/08/2026 08:50PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
1 day ago - at 10/08/2026 07:47PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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