Zipwhip experienced a ~3-hour incident where SMS delivery delays were suspected from a subset of Twilio Short Codes to Onvoy Spectrum Mobile subscribers in the United States. Investigation concluded that no actual customer impact occurred and all systems were functioning normally throughout. The incident was resolved with services confirmed operating normally.
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The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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