Outage in Zonos

Investigating issues

Resolved Minor

August 15, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Zonos International Checkout Zonos Landed Cost API Zonos Shopify Zonos BigCommerce Zonos Magento Zonos Salesforce Zonos Quoter Zonos Landed Cost API (Legacy)

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/15/2023 06:39PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/15/2023 05:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/15/2023 05:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/15/2023 05:35PM

We are currently investigating this issue.

Latest Zonos outages

2024-11-12 Issue with Exchange Rate - 6 months ago

2024-11-08 - Landed Cost Quote Failures - 6 months ago

Increased error rate on Dashboard authentication - 7 months ago

We are experiencing elevated error rates on landed cost - 7 months ago

2024-08-07 Upstream provider issue affecting Zonos Dashboard - 9 months ago

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