Outage in Zonos

2023-12-13 Issue with shipping quote service

Resolved Major
December 13, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Zonos Landed Cost API Zonos Landed Cost API (Legacy)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/14/2023 01:00AM

This incident has been resolved.

MONITORING about 1 year ago - at 12/13/2023 11:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 12/13/2023 11:17PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 12/13/2023 10:22PM

We are currently investigating this issue.

Latest Zonos outages

2024-11-12 Issue with Exchange Rate - 4 months ago
2024-11-08 - Landed Cost Quote Failures - 4 months ago
Increased error rate on Dashboard authentication - 5 months ago
We are experiencing elevated error rates on landed cost - 6 months ago
2024-08-07 Upstream provider issue affecting Zonos Dashboard - 7 months ago

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