Outage in Zoom Virtual Agent

Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region

Resolved Minor

April 14, 2026 - Started 5 days ago - Lasted about 12 hours
Official incident page

Incident Report

On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. This incident has been resolved and the affected services have been restored.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 04/15/2026 01:31AM

This incident has been resolved and the affected services have been restored.

MONITORING 5 days ago - at 04/14/2026 01:34PM

On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. Will continue to monitor the services.

This incident has been resolved and the affected services have been restored. Thank you for your patience.

INVESTIGATING 5 days ago - at 04/14/2026 01:31PM

On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region.

This incident has been resolved and the affected services have been restored.

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