Outage in Zoom Virtual Agent

Service degradation affecting Trimming Meeting Recording in Europe Region

Resolved Minor

April 14, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 04/14/2026 06:26PM

This incident has been resolved.

MONITORING 5 days ago - at 04/14/2026 05:27PM

The issue affecting trimming Meeting Recordings for subset of users in Europe region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

INVESTIGATING 5 days ago - at 04/14/2026 04:18PM

We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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