Outage in Zoom

Microsoft Teams Rooms experiencing video quality issue when connecting to Zoom Meetings using Direct Guest Join feature

Resolved Minor

February 01, 2023 - Started almost 2 years ago - Lasted about 20 hours
Official incident page

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Outage Details

We are investigating an issue with Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality.

Components affected

Zoom Web Client

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/02/2023 01:55PM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/02/2023 01:42PM

We have resolved the issue with Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will continue to monitor and provide updates as we have them.

IDENTIFIED almost 2 years ago - at 02/02/2023 12:15PM

Our engineers continue to work to resolve the issue of Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide updates as we have them.

IDENTIFIED almost 2 years ago - at 02/02/2023 10:15AM

Our engineers continue to work to resolve the issue of Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide updates as we have them.

IDENTIFIED almost 2 years ago - at 02/02/2023 08:15AM

Our engineers continue to work to resolve the issue of Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide updates as we have them.

IDENTIFIED almost 2 years ago - at 02/02/2023 06:15AM

Our engineers continue to work to resolve the issue of Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide updates as we have them.

IDENTIFIED almost 2 years ago - at 02/02/2023 04:15AM

Our engineers continue to work to resolve the issue of Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide updates as we have them.

IDENTIFIED almost 2 years ago - at 02/02/2023 02:15AM

Our engineers continue to work to resolve the issue of Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide updates as we have them.

IDENTIFIED almost 2 years ago - at 02/02/2023 12:15AM

Our engineers continue to work to resolve the issue of Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide updates as we have them.

IDENTIFIED almost 2 years ago - at 02/01/2023 10:16PM

We have identified the issue with Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will continue to provide updates as we have them.

INVESTIGATING almost 2 years ago - at 02/01/2023 09:15PM

We continue to investigate the issue with Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide hourly updates.

INVESTIGATING almost 2 years ago - at 02/01/2023 08:16PM

We continue to investigate the issue with Microsoft Teams Rooms when connecting to Zoom Meetings impacting video quality. We will provide hourly updates.

INVESTIGATING almost 2 years ago - at 02/01/2023 08:00PM