Outage in Zoom

A subset of customers in UK are unable to receive calls.

Resolved Minor
March 24, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of service degradation in UK region where a subset of customers in UK are unable to receive calls. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/24/2023 12:39PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/24/2023 12:18PM

Our underlying carriers have confirmed that they have resolved the issue causing a subset of customers in UK to be unable to receive calls. We will continue to monitor and provide updates as we have them.

IDENTIFIED about 2 years ago - at 03/24/2023 11:52AM

We continue to work with our underlying carriers on resolving the issue causing a subset of customers in UK to be unable to receive calls and we will continue to provide updates as we have them.

IDENTIFIED about 2 years ago - at 03/24/2023 11:13AM

We have identified the issue causing a subset of customers in UK to be unable to receive calls. Our underlying carriers are experiencing an issue and we are working with them. We will continue to provide updates as we have them.

INVESTIGATING about 2 years ago - at 03/24/2023 10:41AM

We are currently investigating reports of service degradation in UK region where a subset of customers in UK are unable to receive calls. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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