Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Zoom

Issue with 2-Factor Authentication SMS not being received.

Resolved Minor
July 23, 2024 - Started over 1 year ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently investigating reports of SMS 2FA messages not being received. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Components affected
Zoom Web Portal

Need to monitor Zoom outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/23/2024 10:27PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/23/2024 08:48PM

The issue with SMS 2FA messages not being received has been resolved. We will continue to monitor and provide updates as we have them

IDENTIFIED over 1 year ago - at 07/23/2024 04:03PM

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.

IDENTIFIED over 1 year ago - at 07/23/2024 02:01PM

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.

IDENTIFIED over 1 year ago - at 07/23/2024 11:16AM

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.

IDENTIFIED over 1 year ago - at 07/23/2024 10:07AM

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.

IDENTIFIED over 1 year ago - at 07/23/2024 09:00AM

We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.

IDENTIFIED over 1 year ago - at 07/23/2024 08:00AM

We have identified the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING over 1 year ago - at 07/23/2024 07:10AM

We are currently investigating reports of SMS 2FA messages not being received. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Latest Zoom outages

Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region. - about 12 hours ago
Service Degradation Affecting Zoom Contact Center in North America Region - 2 days ago
Service Degradation Affecting A Subset of Users with Zoom Chat in the North America Region - 3 days ago
Service Degradation Affecting Zoom Phone Outbound Calls in India. - 4 days ago
Issue affecting Zoom Phone Outbound calls in Hyderabad Region - 4 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook