Outage in Zoom
Service Degradation Affecting Zoom Contact Center in North America Region
Resolved MinorIncident Report
Summary AI Generated
Zoom Contact Center experienced a service degradation in the North America region for 14 minutes. The incident affected contact center functionality for users in that geographic area. The service degradation was resolved and the team continued monitoring to ensure stability.
We have resolved a service degradation with Zoom Contact Center in North America Region.
Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/02/2026 09:18PM
This incident has been resolved.
MONITORING
about 2 hours ago - at 04/02/2026 09:05PM
We have resolved a service degradation with Zoom Contact Center in North America Region.
Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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