Issue with multiple Zoom Services

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain.

Zoom, Markmonitor and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

All Zoom services have been restored, if you are still having connection issues please flush your DNS cache and reconnect.

For Windows open a command prompt and type "ipconfig /flushdns"
For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Services have been restored, if you are still having connection issues please flush your DNS cache and attempt to reconnect.

For Windows open a command prompt and type "ipconfig /flushdns"
For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow.

We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow.

We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided.