Outage in Zoom

A subset of users are experiencing an issue with Zoom Meetings' Dial-In and Dial-Out features in New York and San Jose regions.

Resolved Minor
July 29, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

A subset of users are experiencing an issue with Zoom Meetings' Dial-In and Dial-Out features in New York and San Jose regions. We are currently investigating and will provide updates as we have them.
Components affected
Zoom Meeting Telephony Services

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/29/2025 07:15PM

This incident has been resolved.

MONITORING 3 months ago - at 07/29/2025 06:59PM

The problem causing a subset of users to experience an issue with Zoom Meetings' Dial-In and Dial-Out features in New York and San Jose regions has been fixed. We will continue to monitor and provide updates as we have them.

IDENTIFIED 3 months ago - at 07/29/2025 05:41PM

We have identified the issue causing a subset of users to experience an issue with Zoom Meetings' Dial-In and Dial-Out features in New York and San Jose regions. We will continue to provide updates as we have them.

INVESTIGATING 3 months ago - at 07/29/2025 05:00PM

We continue to investigate a subset of users experiencing an issue with Zoom Meetings' Dial-In and Dial-Out features in New York and San Jose regions. We will provide updates as we have them.

INVESTIGATING 3 months ago - at 07/29/2025 03:43PM

A subset of users are experiencing an issue with Zoom Meetings' Dial-In and Dial-Out features in New York and San Jose regions. We are currently investigating and will provide updates as we have them.

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