Outage in Zoom

A subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar.

Minor
August 18, 2025 - Started about 22 hours ago
Official incident page

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Outage Details

We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Components affected
Zoom Video Webinars
Latest Updates ( sorted recent to last )
INVESTIGATING about 10 hours ago - at 08/19/2025 04:28AM

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING about 22 hours ago - at 08/18/2025 04:22PM

We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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