Outage in Zoom

A subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar.

Resolved Minor
August 18, 2025 - Started 3 months ago - Lasted 4 days
Official incident page

Incident Report

We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Components affected
Zoom Video Webinars

Need to monitor Zoom outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/22/2025 04:18PM

This incident has been resolved.

MONITORING 3 months ago - at 08/22/2025 04:00PM

We have fixed the issue where a subset of users have may not received e-mail notifications for Whiteboard, Notes and Webinar. We will continue to monitor & provide updates as soon as there is more information to share

INVESTIGATING 3 months ago - at 08/22/2025 04:22AM

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING 3 months ago - at 08/21/2025 04:22AM

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING 3 months ago - at 08/20/2025 04:33AM

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING 3 months ago - at 08/19/2025 04:22PM

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING 3 months ago - at 08/19/2025 04:28AM

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING 3 months ago - at 08/18/2025 04:22PM

We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook