Outage in Zoom

Users of Google Chrome 140 browser may not hear audio in a meeting

Resolved Minor
September 11, 2025 - Started 23 days ago - Lasted 1 day
Official incident page

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Outage Details

A subset of ZWA, WebSDK and VideoSDK users may experience audio loss in the meeting after they upgrade Google Chrome to version 140. We are actively working with the third party to mitigate it.
Components affected
Zoom Web SDK
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/13/2025 06:18AM

This issue has been resolved.

MONITORING 22 days ago - at 09/12/2025 01:09PM

A fix has been implemented. Users need to restart their Chrome browser to apply the fix.

IDENTIFIED 23 days ago - at 09/11/2025 11:51PM

A subset of ZWA, WebSDK and VideoSDK users may experience audio loss in the meeting after they upgrade Google Chrome to version 140. We are actively working with the third party to mitigate it.

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