Outage in Zoom
Issues Affecting Zoom Phone Outbound Calls in EU region
Resolved MinorIncident Report
We are currently investigating a service degradation with Zoom Phone outbound calls in Europe region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 11/20/2025 11:06PM
This incident has been resolved.
MONITORING
about 22 hours ago - at 11/20/2025 04:27PM
Our underlying carrier partner has fixed the issue where a subset of users were experiencing intermittent issues with outbound calls using Zoom Phone. Our team will continue to monitor the situation closely and keep you informed of any further developments.
INVESTIGATING
about 23 hours ago - at 11/20/2025 03:33PM
We observed service degradation again where a subset of users are experiencing intermittent issues with outbound calls using Zoom Phone. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
MONITORING
1 day ago - at 11/20/2025 01:52PM
Our underlying carrier partner has fixed the issue where a subset of users were experiencing intermittent issues with outbound calls using Zoom Phone. Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
1 day ago - at 11/20/2025 01:17PM
We continue to work with our carrier partner to resolve the issue where a subset of users are experiencing intermittent issues with outbound calls using Zoom Phone, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
IDENTIFIED
1 day ago - at 11/20/2025 12:17PM
We continue to work with our carrier partner to resolve the issue where a subset of users are experiencing intermittent issues with outbound calls using Zoom Phone, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
IDENTIFIED
1 day ago - at 11/20/2025 11:17AM
We have identified the issue with our underlying carrier in Europe region where a subset of users are experiencing intermittent issues with outbound calls using Zoom Phone.
We are actively working with our carrier partner to resolve the issue, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
INVESTIGATING
1 day ago - at 11/20/2025 11:00AM
We are currently investigating a service degradation with Zoom Phone outbound calls in Europe region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Latest Zoom outages
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