Outage in Zoom

Issue with Zoom Client 6.7 on iOS for subset of Users

Major
December 16, 2025 - Started about 6 hours ago
Official incident page

Incident Report

We are currently investigating Zoom client version 6.7 on iOS devices that are running MDM or content policy inspection are unable to join meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Components affected
Zoom Meetings

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Latest Updates ( sorted recent to last )
INVESTIGATING 14 minutes ago - at 12/17/2025 02:42AM

Investigation continues. We will provide further updates when they become available.

INVESTIGATING about 2 hours ago - at 12/17/2025 12:56AM

Investigation continues. We will provide further updates when they become available.

INVESTIGATING about 5 hours ago - at 12/16/2025 09:49PM

Investigation continues. We will provide further updates when they become available.

INVESTIGATING about 6 hours ago - at 12/16/2025 08:38PM

We are currently investigating Zoom client version 6.7 on iOS devices that are running MDM or content policy inspection are unable to join meetings.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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