Outage in Zoom
Issue with Zoom Client 6.7 on iOS for subset of Users
Resolved MajorIncident Report
We are currently investigating Zoom client version 6.7 on iOS devices that are running MDM or content policy inspection are unable to join meetings.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/17/2025 09:52PM
This incident has been resolved.
MONITORING
about 1 month ago - at 12/17/2025 02:49PM
Our team will continue to monitor the situation closely and keep you informed of any further developments.
MONITORING
about 1 month ago - at 12/17/2025 07:33AM
The service degradation affecting Zoom meetings has been successfully resolved. We have rolled out new iOS client version to App Store: Zoom Workplace 6.7.1 and Zoom Workplace for Intune 6.7.1. Customers who are on 6.7.0 currently can download the upgraded 6.7.1 version.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
about 1 month ago - at 12/17/2025 04:11AM
We have successfully identified the root cause affecting Zoom meetings on client version 6.7 on iOS devices.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
INVESTIGATING
about 1 month ago - at 12/17/2025 02:42AM
Investigation continues. We will provide further updates when they become available.
INVESTIGATING
about 1 month ago - at 12/17/2025 12:56AM
Investigation continues. We will provide further updates when they become available.
INVESTIGATING
about 1 month ago - at 12/16/2025 09:49PM
Investigation continues. We will provide further updates when they become available.
INVESTIGATING
about 1 month ago - at 12/16/2025 08:38PM
We are currently investigating Zoom client version 6.7 on iOS devices that are running MDM or content policy inspection are unable to join meetings.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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