Outage in Zoom
Zoom Contact Center Service Degradation in the North America Region
Resolved MinorIncident Report
Summary AI Generated
Zoom Contact Center experienced call drops in the North America region on February 25, 2026 between 18:15 UTC and 18:35 UTC. The service degradation affected contact center operations for approximately 20 minutes before being resolved. The incident was classified as minor and the team continued monitoring to ensure stability.
On 2/25/2026 between 18:15 UTC to 18:35 UTC Zoom Contact Center experienced call drops in the North America region. The issue has been resolved and will continue to monitor.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 02/25/2026 07:19PM
This incident has been resolved.
MONITORING
1 day ago - at 02/25/2026 07:09PM
On 2/25/2026 between 18:15 UTC to 18:35 UTC Zoom Contact Center experienced call drops in the North America region. The issue has been resolved and will continue to monitor.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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