Outage in Zoom
Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region
Resolved MinorIncident Report
Summary AI Generated
On September 3, 2026, Zoom Phone and Zoom Contact Center experienced audio degradation for a subset of users in the Europe region for approximately 22 minutes (10:15–10:33 UTC). The issue was resolved by 11:35 UTC, with affected services fully restored.
On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/03/2026 11:35AM
This incident has been resolved and the affected services have been restored.
MONITORING
2 days ago - at 09/03/2026 11:18AM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 09/03/2026 11:15AM
On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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