Outage in Zoom
Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region
Resolved MinorIncident Report
Summary AI Generated
Between 12:02–12:17 UTC on September 3, a subset of US users experienced audio degradation on Zoom Phone and Zoom Contact Center. The incident lasted approximately 20 minutes before being resolved and affected services restored by 14:00 UTC.
On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/03/2026 02:00PM
This incident has been resolved and the affected services have been restored.
MONITORING
2 days ago - at 09/03/2026 01:42PM
On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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