Outage in Zoom
Service Degradation Affecting Email in Zoom Contact Center Services in North America
Resolved MinorIncident Report
Summary AI Generated
**Zoom Contact Center – Email Service Degradation (North America)** On September 4, 2026, from 15:15 to 16:10 UTC, a subset of North American Zoom Contact Center users experienced issues with inbound and outbound email functionality. The incident lasted approximately 12 minutes and was resolved by 17:55 UTC, with affected services fully restored.
On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center.
This incident has been resolved and the affected services have been restored.
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 09/04/2026 05:55PM
This incident has been resolved.
MONITORING
about 17 hours ago - at 09/04/2026 05:46PM
On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center.
This incident has been resolved and the affected services have been restored.
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