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Outage in Zoom

Service Degradation Affecting Zoom Phone in the EU01 cluster.

Resolved Minor
September 29, 2026 - Started 1 day ago - Lasted 17 minutes
Official incident page

Incident Report

Summary AI Generated

Zoom Phone experienced a service degradation affecting inbound and outbound calling for a subset of users in the EU01 cluster on September 29–30, 2026. The disruption lasted approximately 17 minutes before being resolved and full service restored.

On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster. This incident has been resolved and the affected services have been restored.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/30/2026 01:20AM

This incident has been resolved.

MONITORING 1 day ago - at 09/30/2026 01:07AM

On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster.

This incident has been resolved and the affected services have been restored.

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