On October 18, 2026, Zoom Phone SMS users in Australia experienced a 70-minute disruption affecting inbound message delays and outbound SMS failures. The incident impacted SMS/MMS functionality for a subset of users with Australian mobile numbers. The issue was fully resolved by 23:34 UTC with affected services restored.
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This incident has been resolved and the affected services have been restored.
Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.
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