Outage in Zoom

Service Degradation Affecting Zoom Learning Webpage

Resolved Minor

October 21, 2026 - Started about 24 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Zoom experienced a service degradation affecting the Zoom Learning Webpage lasting approximately 1.7 hours. The issue was traced to a problem with an external vendor partner. The incident was resolved and full service was restored.

We are currently investigating a service degradation affecting Zoom Learning Webpage. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 22 hours ago - at 10/21/2026 04:25PM

This incident has been resolved and the affected service has been restored.

MONITORING about 24 hours ago - at 10/21/2026 03:08PM

A service degradation affecting Zoom Learning Webpage has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED about 24 hours ago - at 10/21/2026 02:53PM

We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage.

We are actively working with our vendor partner to resolve this issue.

We will share updates as soon as they become available.

INVESTIGATING about 24 hours ago - at 10/21/2026 02:43PM

We are currently investigating a service degradation affecting Zoom Learning Webpage.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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