Bogota I Datacenter Issue

Zscaler has detected an issue with our Bogota I datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become available.

Update - Thu, 12 Oct 2023 20:45:43 UTC

An issue with a third party network provider has been identified and our Operations team is currently working to mitigate the issue. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support

Update - Fri, 13 Oct 2023 00:00:12 UTC

The third party network provider has identified the cause of the outage is related to a fiber cut. We are currently in contact with the provider to determine the estimated time of repair.

Update - Fri, 13 Oct 2023 11:53:35 UTC

This issue is mitigated. We are monitoring the situation closely.

Update - Fri, 13 Oct 2023 13:05:02 UTC

We have again detected an issue with our Bogota I datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would like additional information about this incident please reach out to Zscaler Support