Outage in Zscaler

Bogota I, Mexico I Datacenter Issue

Resolved Major
October 24, 2023 - Started about 1 year ago - Lasted about 2 hours

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Outage Details

We are investigating an issue with our Bogota I, Mexico I datacenter. We are investigating intermittent connection timeouts. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become available.

Update - Tue, 24 Oct 2023 17:16:46 UTC

An issue with a third-party network provider has been identified, and our Operations team is currently working to mitigate the issue. If you’re currently experiencing any traffic-impacting issues, please failover to your secondary DC. If you require any assistance or would like additional information about this incident, please contact Zscaler Support.
Components affected
Zscaler Bogota I Zscaler Americas Zscaler Mexico I

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